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Delivery Method

Delivery time and shipping cost

release date:2019-12-16 14:29 views:4939

1. The order amount is calculated after deducting any promotional discounts. (Promotional discounts include discounts on purchases over a certain amount, coupons, and other promotional activities.)


2. The final payment for non-fresh products in an order is the actual amount the consumer paid for the non-fresh products in that order; the final payment for fresh products in an order is the actual amount the consumer paid for the fresh products in that order.


3. Product weight is calculated based on gross weight (including packaging weight).


4. If a self-order is split into two or more sub-orders and the user cancels/rejects one of the sub-orders, and the shipping fee for the remaining sub-orders is lower than the user's due shipping fee, the system will automatically deduct the corresponding Cloud Diamonds amount. If the user's Cloud Diamonds balance in their account is insufficient to cover the discount, the order will be canceled. If some or all of the remaining suborders have been signed and the order cannot be canceled, the system reserves the right to deduct existing and newly earned Cloud Diamonds from the user's account at any time to cover the applicable shipping fee.


5. The classification of small, medium, and large products is determined by the individual seller. The shipping fee for each product is determined based on the shipping fee information displayed at the time the order is placed.


6. Shipping fee rates are adjustable. The specific shipping fee is determined by the shipping fee displayed on the product details page and the payment page.


7. The order amount used in calculating shipping fees is determined by the final payment amount.


1. Conduct occurring before the effective date of these rules will be evaluated according to the rules in effect at that time; conduct occurring after the effective date of these rules will be evaluated according to these rules.


2. Suning.com may change these governance regulations at any time and disclose them to sellers based on platform operations.


3. Sellers must comply with national laws, administrative regulations, departmental rules, and other regulatory documents. Any conduct suspected of violating national laws, administrative regulations, departmental rules, or other regulatory documents will be subject to those regulations if it is already within the scope of those regulations. If it is not, the conduct will be handled in accordance with the laws and regulations. Responsibilities assumed by sellers under those regulations do not relieve them of their legal liability. All seller actions must also comply with all agreements signed with Suning.com and its affiliates.


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